Frequently Asked Questions

Here are some helpful hints and tips for making the most out of your visit to the Durango - La Plata County Airport:

Baggage
If your checked baggage was not on the baggage carousel when you got off the plane, you will need to file a claim with the airline. File a claim with the airline that you last flew on.  For example: if you flew Continental Airlines to Denver and United Airlines to Durango, you will need to file a claim with the local United desk.
 
 
It is very important that you not leave until you have filled out a claim form. To help the agent filing the claim form, please have your checked baggage claim number out.
 
 
Once the agents have taken your claim, the bag is then routed to the correct destination. The airlines have a local baggage delivery service to deliver your bags to their destination.
 
 
Please do not call the administration office with questions about lost or missing baggage. We do not have access to the airlines computers, or computer system, and the administration office can not look to see if your baggage is or if it is here. For baggage information and airline policies, please contact your individual carrier.
General Aviation

Durango-La Plata County Airport's fixed based operator (FBO) services are provided by the AvFlight Durango.  Contact them at 970-247-5535 for more information.

 General Aviation information for DRO is available on our General Aviation page, and on AirNav.com.

Hotel & Lodging Infomation

There are many hotels in the area to choose from. Unfortunately none are located next to/or near the airport.

The closest hotel is the Super 8 Quality Inn. The Super 8 does not offer pick up and drop off service. You will need to arrange a taxi or rental car.
Phone # 970-259-0590.
 
The Sky Ute Casino in Ignacio has rooms available.  They may offer pick up and drop off service. Please check when making reservation.  Phone # 800-876-7017.
 
The Double Tree Hotel is located two blocks from Downtown Durango. The Double Tree offers pick up and drop off service. Please enquire when making reservations.  Phone # 970-259-6580.
 
For more hotel choices visit: www.durango.org/lodging/info.aspx
Other

You can contact lost and found at 970-382-6050.  If you left something on the plane you need to contact the airline's lost and found department.  Please visit your airline website for contact information. 

All advertising is handled through Fast Signs. Contact Jessica Unruh at 970-247-8000 or email Jessica at: airport.560@fastsigns.com.

A guide to your rights as a passenger is available from the Department of Transportation (DOT) here.

No. The terminal closes 45 minutes after the last commerical arrival.  For safety and security reasons we can not have passangers sleeping in the terminal overnight.

Yes, the airport offers tours. If your class, group, or after school club is learning about aviation, weather, economic opportunities, or you just think coming out to the airport would be a cool idea, we would love to have you. 

The Airport Fire & Rescue Truck and Fire Fighters may be available to come down and give a talk about what their job is like. The fire fighters can show some of their equipment and may spray some water from the large fire truck.

Depending on the age and size of the group we can tailor a tour to your groups specific need or desire. We also have a room available that can be used to show films, or other teaching aids are also available.

Tours are given from 9AM to 4PM, Monday through Friday year round. Please call Larissa or Luke at 970-382-6051 to schedule.

No. The Durango-La Plata County Airport does not receive any local tax money.  The Durango-La Plata County Airport is considered an enterprise fund.  This means that we generate all of own revenue.

The Durango-La Plata County Airport receives revenue from:
  • Airlines
  • Parking
  • Car Rentals
  • Airplane Hangers
  • Other Vendors and Tentants
The Durango-La Plata County Airport does receive money for specific airport improvement projects from the Federal Aviation Administration (FAA).  The FAA offers a program, Passenger Facility Charge (PFC), to help pay for these projects a tax is added to airline tickets to help pay for some of these expensive projects.
Security

 Information about what can be included in checked and carry-on baggage is available at http://www.tsa.gov/.

 Durango - La Plata County Airport follows all FAA and TSA security policies.  You can learn more at http://www.tsa.gov/.

Domestic Travel

 You should arrive at the airport at least 90 minutes prior to your scheduled departure time.

International Travel

 You should arrive at the airport two hours before your scheduled departure time.