911 Communications

Durango / La Plata Emergency Communications Center

The public is urged to use the non-emergency number for all but true emergency situations.

The Durango / La Plata Emergency Communications Center provides 24-hour service to the public and user agencies by receiving and relaying information and coordinating communications between agencies by radio, telephone, and computer for both emergency and non-emergency situations.

When a 911 call comes into the center, with its distinctive ring, everyone is made aware that someone is calling for immediate help. This call for help may be the only call that can literally save a life and may also involve four or five different agencies that need immediate dispatching.

In 2019 the Emergency Center handled 19,000 911 calls, answered 68,000 administrative calls and dispatched 74,000 Law/Fire/Medical/Animal incidents.

The Durango/La Plata Emergency Communications Center has implemented Text-to-911 as an additional service to the public. It is designed to assist those who are deaf, hard of hearing, speech impaired or who may be unsafe if they were to be heard making a voice call.


The Durango / La Plata Emergency Communications Center dispatches for the following agencies:

Other service agencies the center notifies:

Alternative Horizons

Bomb Expert Team


Critical Incident Stress Debriefing Team


Disaster Emergency Services

Durango / La Plata County Airport

Hilltop House

La Plata County Road and Bridge

Mounted Rangers


Public Works / Streets and Plows

Rape Crisis Team

Search and Rescue 

Southwest Mental Health

Swat Team, Sheriff's Office

Tactical Team, Police Department

Towing Services

Victim Services

Youth Services