Payment Options


Conveniently view an pay your bill online. Features include paperless billing, email reminders and the ability to pay by text message with your default payment method.

Automatic draft

Create a user profile in the online payments area and setup automatic payments through a credit card or checking account.

Pay by phone

Pay your bill 24/7 by calling (844) 329-9562

In person

Deliver your payment directly to the City Hall by using the information on the right. Cash, check, and credit card are accepted.

Mail it

Mail payment using payment stub and envelope provided in bill or by using the information on the right. Please include your account number or physical address with payment.

Night drop box

Drop your payment off in the black and orange box located in front of City Hall. Remember to always pay by check or money order when dropping off your payment in the night drop box.

Delinquency charges

City of Durango utility bills are due approximately on the 10th of each month. Delinquency charges in the amount of a $10.00 late fee and possible $40.00 shut off fee are assessed after an account is one month or thirty (30) days unpaid.

Delinquency notices are mailed thirty (30) days after the initial due date, and full payment must be received within 10 days of the date on the notice or service may be discontinued.