Why is the owner's name listed on my account online?
The owner's name is listed because our system pulls the owner name not the billing name on the account. As long as the account is correct, you will receive the credit for the payment.

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1. How can I setup my utility account for automatic payments/autopay?
2. Can I make a utility bill payment over the phone?
3. Why is the owner's name listed on my account online?
4. How do I add or remove my name from a utility account if I purchased or sold my property?
5. Why is my water consumption so high?
6. What is a household's average water consumption?
7. What is the Special Pick-up charge on my bill?
8. How can I change the size of my trash or recycling can?